Kilian

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          • ANGELS' SHARE
          • ROSES ON ICE

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          • New arrivals
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          • Online exclusives
          • Limited edition
          • Online exclusive sample set
          • Floral perfumes
          • Travel format
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          • All fragrances
          • 50ml refillable sprays and clutches
          • 50ml refills
          • 250ml carafes
          • 30ml travel sizes

        Perfumes

          • The Fresh
          • Roses on Ice
          • Moonlight in Heaven
          • Bamboo Harmony
          • Flower of Immortality
          • Vodka on the Rocks
          • Lemon in zest, Lugano
          • Water Calligraphy
          • SHOP ALL
          • The Narcotics
          • Good girl gone Bad by KILIAN
          • Love, don't be shy
          • Love, don't be shy - EXTREME
          • Love, don't be shy - EXTREME
          • Rolling in Love
          • Woman in Gold
          • Do it for Love
          • Forbidden Games
          • Liaisons Dangereuses
          • Rose Oud
          • Voulez-vous coucher avec Moi
          • Beyond Love, prohibited
          • In the city of Sin
          • SHOP ALL
          • The Cellars
          • Angels' Share
          • Straight to Heaven, white cristal
          • Black Phantom - "MEMENTO MORI"
          • Intoxicated
          • Amber Oud
          • Playing with the Devil
          • Gold Knight
          • Apple Brandy, New York
          • Noir Aphrodisiaque, Paris
          • A taste of Heaven, absinthe verte
          • Sacred Wood
          • Single Malt, London
          • SHOP ALL
          • THE SMOKES
          • Dark Lord - "EX TENEBRIS LUX"
          • Smoke for the Soul
          • Back to Black, aphrodisiac
          • Light My Fire
          • Musk Oud
          • Royal Leather, Mayfair
          • Pearl Oud, Doha
          • SHOP ALL
          • THE LIQUORS
          • ANGELS' SHARE
          • ROSES ON ICE

        MAKEUP

          • LIMITED EDITION - The Nudes
          • KILIAN LOOKS
          • SATIN PERFECT RED SCENTED LIPSTICKS
          • MATTE PERFECT RED SCENTED LIPSTICKS
          • SHOP THE COLLECTION

        GIFTS

          • HOLIDAY COLLECTION
          • CHINESE NEW YEAR SELECTION
          • GIFT FINDER
          • GIFTS FOR HER
          • GIFTS FOR HIM

        ACCESSORIES

          • FOR THE BODY
          • Scented hand cream
          • Candles
          • Do It for Love
          • THE CLUTCHES AND THE COFFRETS
          • The Dawn
          • The Dusk
          • The Dandy
          • The Phantom
          • The Muse
          • ALL THE CLUTCHES
          • THE TRAVEL ATOMIZERS
          • White travel atomizer
          • Blue travel atomizer
          • Black travel atomizer

        The Brand

          • About Kilian
          • The Founder: Kilian Hennessy
          • Art and Culture inspirations
          • My obsession is to make perfume visible
          • True Luxury Should Last Forever
          • Discover
          • Perfume Stories
          • Travel with Kilian City Guides

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              Shipping Options

              BY KILIAN INC. SHIPPING OPTIONS

              We’re sorry, our deliveries are taking longer than normal at the moment. We are working hard to get your items to you as soon as possible. Please keep checking your tracking information and thank you for your patience.

               

              Click on one of the links below to jump to the listed section:

              • DELIVERY OPTIONS
              • SHIPPING & HANDLING CHARGES
              • SHIPPING RESTRICTIONS
              • CLICK AND COLLECT

              DELIVERY OPTIONS

              BY KILIAN INC. orders are shipped to locations within the United Kingdom.


              PLEASE NOTE:
              *All purchases are subject to bank authorisation prior to processing. Only authorised purchases will be processed and shipped.

              DELIVERY CHARGES

              An order can be delivered to one address only. If you require to send orders to multiple addresses you will need to place a separate order for each address. UK delivery options (orders placed Monday to Friday excluding Bank Holidays)

              Option 1 - Free Standard Delivery with any purchase - Delivery for most standard orders within 2-5 working days. PLEASE NOTE - this excludes weekends and Bank Holidays.

              Option 2 – Named Day Delivery - £4.95 - Delivery on the day selected by the customer.

              Option 3 – Next Day Delivery - £6.50 - Delivery the following working day. Orders must be placed by 3pm.

              Option 4 – Saturday Delivery - £10.50 - Orders must be placed by 3pm on a normal working day.

              Option 5 - Click & Collect – Collect from a local shop in partnership with UPS FREE
              How it works: Choose from over 2700 local shops nationwide and collect your order at your convenience. (Please check your local stores opening hours before placing your order) Participating shops are part of the UPS Access Pointsâ„¢ network.
              You will receive an email to tell you when your order is ready to collect.



              DELIVERY RULES & RESTRICTIONS

              We will deliver the goods in accordance with the delivery option selected by you during the order process.

              CLICK AND COLLECT

              Click and Collect – Collect from a local shop in partnership with UPS

              Your order will be dispatched and delivered to your chosen collection point as soon as possible. Participating shops are part of the UPS Access Pointsâ„¢ network.

              You will receive an email to tell you when your order is ready to collect.

              When collecting you order:

              - Please bring a driver’s license, passport, foreign national ID, military ID OR any other form of photo ID along with one of the following, which must contain the customer’s full name, utility / phone bill, council tax bill, wage slip, bank statement
              - If someone else collects your order on your behalf, they will be asked for your photo ID as well as their own
              - You will be asked to sign for the package, to confirm receipt

              You will receive an email collection reminder on day 3 and 7 after delivery if you have not yet collected your order. Your order will sent back to us if not collected within 10 days.



              UK mainland orders received by 3pm, Monday to Friday, will be dispatched the same day for the next day delivery option and the following day for standard delivery.

              Please allow two additional days for deliveries to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas. Please note that some deliveries to Northern Ireland could be delayed by Irish Customs. We apologise in advance for any inconvenience this may cause our customers. Unfortunately for select post codes in specific rural areas we may offer limited delivery options. You will be notified of this at checkout.

              Orders are processed and shipped on business days only (Monday through Friday, excluding bank holidays).

              Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more delivery.

              Kilian does not accept any liability whatsoever for delayed delivery caused by any third party. As soon as you have received the goods, you will assume all risk in the goods. Upon delivery of the goods to you, we will also provide you with sufficient details to enable you to:

               

              a) exercise your right of cancellation; and
              b) address any intended cancellation or complaints to the correct place of business.

               

              Some orders require a signature upon delivery. If you are not there to receive your order, our delivery company may leave a telephone number or delivery card for you to make alternative arrangements. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order 'hidden' at the address.

              To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, we use a system that verifies your address using your postcode.

              We are unable to process orders to a P.O Box address.

              We are unable to offer delivery to British Forces Postal Office addresses.

              We're sorry Kilian only delivers online orders to UK addresses (excluding the Channel Islands).

               

               

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